Actually, I agree with the last part.
The parent's logic is so convoluted that it proves that the
education system has failed her. 
Being a tutor myself, I can say this much - tuition can
make a difference, but only if the student has the right
kind of mentality. If the kid is really dense and couldn't be
bothered to learn, then even Stephen Hawking cannot do anything to
help the kid.
I resigned from one tuition job precisely because the kid kept
playing the fool while I was trying to teach him. His mom offered
to cut my hours + raise my pay 1.5x to get me to stay.
I demanded 3x pay before I would even consider teaching that
brat. She shut up, and I never heard from her again. 
I wasn't the least regretful when I was "fired" from teaching
one student sec sch physics. Imagine spending 1.5 hrs teaching
moment = force x distance. If the blame was heaped onto me, I was
only too happy to leave since its just a bloody waste of my
time.
I have more fun teaching JC econs now. At least my understanding
was that my presence was helpful for the student.
"Parents are focusing all their energies on academic
achievement, thereby neglecting more important matters like
character building and family bonding, which are so crucial in
today's fast-paced world."
I see contradictions in this statement bearing in mind what
point the parent was trying to bring across. 